Food & Beverage Administrative Assistant

AccorHotel • Chicago, IL

1d • $27 - $27

About The Position

WHAT YOU WILL BE DOING:
Do you have a desire to learn and grow within the Food & Beverage world? We’re looking for the “backbone” for our F&B Department – someone that will thrive in daily operations while keeping our team organized and motivated. Your attention to detail and excellent communication skills will empower our team to deliver exceptional service to our guests & clients. The F&B Administrative Assistant will spend 70% of their time assisting the Banquets department, and 30% of their time assisting the Outlets department.
Banquets:
Merge & Review Event listing report.
Work closely with the Accounting department by providing reports and banquet checks in a timely manner.
Prepare the daily banquet recap sheet for the Banquet Management team, outlining event start times, group guarantees, and menu selections
Track & maintain the daily attendance sheet, ensuring accurate documentation of team member attendance, call-offs, and schedule changes
Daily responsibilities include printing & distributing server tip sheets, daily sign in sheets, closing banquet checks, printing buffet labels and event signage.
Assists with administration and organization of Fair Workweek paperwork.
Set up team for success by creating cover sheet with detailed list of events, start & end times, and server assignments. Responsibilities also include printing manager, server, and coffee break packets for following day’s events.
Compile list of all office supplies, uniforms, and any other department supplies for monthly purchasing
Keep inventory of all purchases and uniforms via excel spreadsheets.
Performs other duties as assigned.
Outlets:
Assists with administration and organization of Fair Workweek paperwork.
Provides coverage for breakfast hostess when needed.
Assists with updating menus and updating prices on POS.
Handles all purchasing of office supplies, uniforms, and any other request through BirchStreet.
Keep inventory of all purchases and uniforms via excel spreadsheets.
Maintain and audit credit card transaction logs to ensure accuracy, proper documentations, and full compliance with PCI standards
Monitor & track alcohol & food handler certifications for all team members, ensuring certifications remain current and compliant with local health department regulations
Record meeting minutes, and assist with distribution of departmental meeting agendas during department meetings
Performs other duties as assigned.
Physical aspects of the position include but are not limited to the following:
Occasional standing and walking throughout shift
Occasional lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Requirements

• Previous Banquet experience preferred
• Creative and passionate about customer service
• Warm and caring personality
• Highly responsible and reliable
• Able to work in a high-pressure environment
• Excellent interpersonal and communication skills; a team player
• Strong interpersonal and problem solving abilities
• Ability to read, and understand BEOs
• Ability to communicate effectively in oral or written form
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team with or without supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Ability to use Microsoft Office Products (Word, Excel, Outlook)
• Must be able to work any shift assigned, such as holidays, weekends, mornings, afternoons and evenings.

Responsibilities

• Merge & Review Event listing report.
• Work closely with the Accounting department by providing reports and banquet checks in a timely manner.
• Prepare the daily banquet recap sheet for the Banquet Management team, outlining event start times, group guarantees, and menu selections
• Track & maintain the daily attendance sheet, ensuring accurate documentation of team member attendance, call-offs, and schedule changes
• Daily responsibilities include printing & distributing server tip sheets, daily sign in sheets, closing banquet checks, printing buffet labels and event signage.
• Assists with administration and organization of Fair Workweek paperwork.
• Set up team for success by creating cover sheet with detailed list of events, start & end times, and server assignments. Responsibilities also include printing manager, server, and coffee break packets for following day’s events.
• Compile list of all office supplies, uniforms, and any other department supplies for monthly purchasing
• Keep inventory of all purchases and uniforms via excel spreadsheets.
• Performs other duties as assigned.
• Assists with administration and organization of Fair Workweek paperwork.
• Provides coverage for breakfast hostess when needed.
• Assists with updating menus and updating prices on POS.
• Handles all purchasing of office supplies, uniforms, and any other request through BirchStreet.
• Keep inventory of all purchases and uniforms via excel spreadsheets.
• Maintain and audit credit card transaction logs to ensure accuracy, proper documentations, and full compliance with PCI standards
• Monitor & track alcohol & food handler certifications for all team members, ensuring certifications remain current and compliant with local health department regulations
• Record meeting minutes, and assist with distribution of departmental meeting agendas during department meetings

Benefits

• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
• Extended Benefit Package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed