Food and Beverage Training Supervisor- City Cruises Chicago
About The Position
Position Summary: . The successful Training Supervisor is responsible for the initial and ongoing training of all new hires and current crew. They must be able to coordinate training for all crew members, so they are prepared to execute friendly and enthusiastic service. The T Duties and Responsibilities: Successfully perform all Front of the house (FOH) roles Schedule all training and follow shifts for new crew Work as a supervisor on cruises where new crew is training to lend a helping hand and ensure the training standards are being executed Check in crew for pre-shift meeting by ensuring all in the correct uniform per role Provide crew with any knowledge needed to successfully execute the cruise Keep all crew motivated throughout trainingDevelop strong teamwork within the crewAssist with orientation, recruitment and training and retention of assigned vessel(s)Ensure crew are trained and consistently follow and adheres to proper company standardsAdditional job duties assigned Requirements & Qualifications: High school degree or equivalent requiredUnderstanding the ability to execute all F&B positionsMust be highly energetic and motivatingMaintain clean and professional standardsStrong communication skillsStrong organizational skills Communicate effectively in oral and written formDemonstrate ability to manage multiple priorities/tasksFull product knowledge of: MenuWine listDrink list
Requirements
- High school degree or equivalent required
- Understanding the ability to execute all F&B positions
- Must be highly energetic and motivating
- Maintain clean and professional standards
- Strong communication skills
- Strong organizational skills
- Communicate effectively in oral and written form
- Demonstrate ability to manage multiple priorities/tasks
- Full product knowledge of: MenuWine listDrink list
Responsibilities
- Successfully perform all Front of the house (FOH) roles
- Schedule all training and follow shifts for new crew
- Work as a supervisor on cruises where new crew is training to lend a helping hand and ensure the training standards are being executed
- Check in crew for pre-shift meeting by ensuring all in the correct uniform per role
- Provide crew with any knowledge needed to successfully execute the cruise
- Keep all crew motivated throughout training
- Develop strong teamwork within the crew
- Assist with orientation, recruitment and training and retention of assigned vessel(s)
- Ensure crew are trained and consistently follow and adheres to proper company standards
- Additional job duties assigned
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What This Job Offers
Education Level
High school or GED
