POSITION SUMMARY Daily supervision and direction of outlet service staff. Assist in the development, implementation and maintenance of quality standards for outlets. Interact with guests to ensure a positive guest experience. ESSENTIAL FUNCTIONS Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints. Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants. Attend pre-meal meetings and conduct ongoing training of associates to ensure that associates continue to improve their performance. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies. Full Time PM shift-Open availability $18/hr with benefits after 60days Hotel Discount Job Type: Full-time
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed