Food and Beverage Supervisor

Hilton Grand VacationsShell Knob, MO
4dOnsite

About The Position

Join Our Team as a Food and Beverage Supervisor! Are you ready to take your career to the next level? Join us at Stonewater Cove Resort, a luxurious 38-unit property on Table Rock Lake in the beautiful hills of the Missouri Ozarks. Our resort spans nearly 500 acres of hills, forests, and lakefront, offering the perfect setting for outdoor adventures like zip-lining, ATV trails, fishing, and boating. You'll be working alongside approximately 60 fellow team members who are dedicated to providing memorable vacation experiences for our owners and guests. We can't wait for you to join us. Why Join Us? Because It's "Where You Belong"! Unparalleled Benefits & Travel Perks: Enjoy industry-leading benefits, travel discounts, and exclusive experiences at world-class resorts. Driven hourly compensation Outstanding Paid Vacation Program and Paid Sick Days Tuition reimbursement programs Endless Growth Opportunities: From mentorship programs to leadership training, we invest in your future. And more! What Will I Be Doing? As a Supervisor, you will lead front-of-house operations, ensuring smooth daily activities. Your key responsibilities include: Coordinate bar operations to ensure efficient guest interactions and a smooth workflow. Align departmental activities with established policies and procedures to maintain consistency. Train team members on food quality, sanitation, safety, and service standards to uphold high standards. Lead the department effectively in the absence of the F&B Manager, ensuring continuity. Participate in daily operations and respond promptly to guest and owner inquiries. Demonstrate comprehensive knowledge of menu items, beverages, and alcohol regulations. Supervise the accurate collection of monies at various outlets to ensure financial integrity. Resolve guest concerns and manage inventory, supply, and staffing issues efficiently. Provide special services to owners and guests as advised to enhance their experience. Maintain effective communication and coordination with other departments to ensure seamless operations. Assist with administrative duties such as budget control, scheduling, and purchasing supplies. Ensure the completion of daily checklists and accurate shift closings by all F&B associates. Adhere to HGVC standards consistently to ensure the successful performance of this position.

Requirements

  • High School Diploma or Equivalent required.
  • 3-5 years of related experience required.
  • Driver’s License.

Nice To Haves

  • BA/BS Bachelor’s degree preferred.
  • 5-7 years of related experience preferred.
  • 2+ years of management or supervisory experience preferred.
  • TIP’s or similar certification preferred.
  • Food Handler Certification preferred.

Responsibilities

  • Coordinate bar operations to ensure efficient guest interactions and a smooth workflow.
  • Align departmental activities with established policies and procedures to maintain consistency.
  • Train team members on food quality, sanitation, safety, and service standards to uphold high standards.
  • Lead the department effectively in the absence of the F&B Manager, ensuring continuity.
  • Participate in daily operations and respond promptly to guest and owner inquiries.
  • Demonstrate comprehensive knowledge of menu items, beverages, and alcohol regulations.
  • Supervise the accurate collection of monies at various outlets to ensure financial integrity.
  • Resolve guest concerns and manage inventory, supply, and staffing issues efficiently.
  • Provide special services to owners and guests as advised to enhance their experience.
  • Maintain effective communication and coordination with other departments to ensure seamless operations.
  • Assist with administrative duties such as budget control, scheduling, and purchasing supplies.
  • Ensure the completion of daily checklists and accurate shift closings by all F&B associates.
  • Adhere to HGVC standards consistently to ensure the successful performance of this position.

Benefits

  • Unparalleled Benefits & Travel Perks: Enjoy industry-leading benefits, travel discounts, and exclusive experiences at world-class resorts.
  • Driven hourly compensation
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Tuition reimbursement programs
  • Endless Growth Opportunities: From mentorship programs to leadership training, we invest in your future.
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