Food and Beverage Server

Holiday Inn • Hasbrouck Heights, NJ

399d • $29,120 - $31,200

About The Position

The Food and Beverage Server at Holiday Inn Hasbrouck Heights-Meadowlands plays a crucial role in creating a welcoming atmosphere for guests. This position requires a passion for service, as servers are often the first and last point of contact for guests, setting the tone for their experience. The ideal candidate will possess a friendly demeanor, a proactive approach to guest needs, and a commitment to maintaining high standards of service and cleanliness.

Requirements

• Passion for serving others and providing excellent customer service.
• Ability to maintain composure during busy periods.
• Strong problem-solving skills to ensure guest satisfaction.
• Effective communication skills to engage with guests.

Nice To Haves

• Experience in food and beverage service is preferred but not mandatory.

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events.
• Make decisions and solve problems in the interest of 100% guest satisfaction.
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems.
• Maintains a clean and organized workspace.
• Maintains regular and punctual attendance.
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication.

Benefits

• Competitive wages.
• Comprehensive benefit package for full-time associates, including medical/dental/vision plans.
• Life insurance and short-term/long-term disability options.
• 401K options.
• Tuition assistance.
• Discounted room rates at Concord managed hotels.
• Training and development opportunities.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed