FOOD AND BEVERAGE SERVER PART TIME

Colusa Casino Resort • Colusa, CA

127d • $16 - $16

About The Position

The Restaurant Server is responsible for coordinating the entire server station and effectively communicating with both front and back-of-house staff to provide a dining experience that exceeds guest expectations. This position promotes positive customer relations while delivering high-quality service in a fast-paced, dynamic casino environment.

Requirements

• High school diploma or GED is required.
• At least one year of experience in a server or public relations role preferred.
• Customer Focus: Make customers and their needs a priority, developing and maintaining strong relationships with guests to ensure satisfaction.
• Building Partnerships: Proactively identify opportunities to build positive working relationships with other teams, departments, and individuals to help achieve business objectives.
• Contributing to Team Success: Actively participate as a team member, contributing to the success and smooth operation of the team.
• Energy: Consistently maintain high levels of activity and productivity, especially during busy periods.
• Initiating Action: Take proactive steps to achieve goals beyond expectations, addressing any issues or needs promptly.

Nice To Haves

• Restaurant experience or a combination of education and experience is preferred.
• Familiarity with POS systems is preferred.
• Basic knowledge of math and English.

Responsibilities

• Obtain an assigned station from the Manager at the start of each work shift.
• Greet guests, present menus, and make suggestions regarding food, beverages, specials, and services, ensuring all guest questions are answered.
• Maintain in-depth knowledge of the menu, including ingredients, preparation methods, special requests, and dietary options.
• Ensure the prompt and accurate service of food and beverages.
• Confirm guest orders are prepared and served properly and in a timely manner.
• Perform side work before, during, and at the end of each shift to ensure workstations are stocked and clean.
• Maintain cleanliness of the workstation, bussing duties as necessary, and ensure the dining area remains organized and presentable.
• Demonstrate the ability to handle peak period demands and efficiently manage multiple tables.
• Communicate effectively with the wait staff, Manager-On-Duty, and other team members to ensure service efficiency.
• Work closely with cooks, bartenders, and serving staff to ensure smooth operations.
• Immediately clean up spills or address hazards, ensuring a safe environment for guests and staff.
• Report any accidents or unsafe conditions to the Manager-On-Duty and the Security Department.
• Follow all personnel, safety, and department policies and procedures.
• Perform other general duties as directed by the Front of the House Supervisor.

Benefits

• $16.00 - $16.00 Hourly

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED