Food and Beverage Senior Manager

Troutbeck Operator • Amenia, NY

6d • $80,000 • Onsite

About The Position

Come be a part of history at Troutbeck, a gorgeous 250-acre estate hotel retreat in Amenia (NY) right on the northeastern border of NY with CT. Originally a sprawling private estate with a vibrant history, Troutbeck is more than an estate hotel with best-in-class amenities – it’s a destination for inspiration, restoration, and community building. It is a place to build memories. We have been home for centuries to naturalists, poets, and romantics. We value our staff, our guests, and our community and are committed to preserving the environment we inhabit. Our culture is all about collaboration, dedication, and best-in-class customer service. Details matter at Troutbeck. We love what we do, and we love rolling up our sleeves to help each other in any department, in any way. When any one person or department succeeds, we all succeed! Our restaurant sources as locally as it gets, pulling from our neighboring farms for produce and proteins, or growing some of our own to bring to our table.

Requirements

• 6 years of experience as a Restaurant Manager in a fine dining and/or hotel restaurant or a similar setting is preferred.
• A minimum of 3 year as a Restaurant Manager in a fine dining establishment is required with a track record of success.
• As a hotel restaurant which also offers in-room dining schedule flexibility is a must. We offer Breakfast, lunch, dinner and support event programs 365 days a year.
• You must have a current Servesafe certification as a Food Handlers Manager and Alcohol Safety (or equivalent).
• A minimum of 2 years’ experience overseeing scheduling and timecards is required.
• A strong understanding of wine is required.
• You must have the ability to stand for long periods of time and to move around the grounds independently, which includes carrying trays on gravel paths.
• You must be able to regularly lift and move 40-50 pounds.
• All Staff must pass internal Fire Safety training.

Nice To Haves

• Experience with Paychex is preferred but not required.
• Sommelier experience is preferred.
• Experience with Micros, Tripleseat, Opera, and OpentTable are preferred but not required.
• CPR and First Aid certification is preferred, or you must pass the test once employed.

Responsibilities

• This role will lead and own the execution of our Front Of House in conjunction with the overall F&B management team; including setup, service, and breakdown, as well as all reporting associated including but not limited to inventory, goods needed (alcoholic, non-alcoholic, dry and paper), and product 86 amongst others.
• Oversight of our ala carte dining, in-room dining, and assistance with banquet or events may be required.
• We are collaborative above all else, and you may be asked to assist other departments in time of need as well.
• The Sr F&B Manager will own the financial goals and budget for the department and strive to optimize the P&L for the front of house.
• All managers become knowledge experts of our property, all departments and their offerings as well as special programming and the surrounding area. They must also ensure the same knowledge level is maintained for every member of their team.
• You will own the F&B Managers schedules, and review/approve the restaurant staff schedule including set up, execution, and break down while keeping within labor budgets and guidelines.
• It is essential that every space is set back to its original state at the end of every shift. All items are cleaned and returned to their proper place.
• The Sr FYB Manager must coordinate future movements in setup efficiently while protecting the normal ambiance of the property.
• Ad-hoc tasks and special projects may be assigned at the discretion of senior management.
• Recruiting, hiring and training all restaurant staff, including servers and hosts
• Streamlining the restaurant processes to improve the guest experience
• Enforcing food handling regulations and other guidelines to increase guest safety
• Handling customer complaints
• It is expected that all administrative functions required to carry out the main responsibilities will be carried out with detail and a sense of urgency.
• General oversight of direct reports in a manner consistent with Troutbeck’s culture including but not limited to hiring, scheduling, time & attendance, training, and daily oversight of tasks, while ensuring appearance and service standards are met.

Benefits

• A benefit package which includes paid time off, medical, dental, vision, 401k, and an employee assistance program.
• Employee discounts for food and rooms when you are not working.
• A free meal for 2 in our dining room is offered quarterly for you to experience our newest seasonal offering.
• 2 Free family-style meals are served daily, free to you when you are working.
• A culture that values learning, development, and internal promotions when appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed