Food and Beverage - Outside Services

Erin Hills Golf Course LLC•Hartford, WI

just now

About The Position

Promptly greet and provide an exceptional guest experience and hospitality at the assigned service location, Hours vary by rotating on-course locations and business levels.

Requirements

Must be 18 years of age
Minimum 1 year of food and beverage experience
Ability to work independently
Experience with cash handling and Point of Sale System
Basic understanding of liquor and beer
Required to stand for long periods of time
Capable of lifting 50 pounds
General math, problem solving and decision-making skills
Must be able to bend, squat, lift and raise as needed
Must complete the Responsible Beverage Service Training Course
Ability to obtain a bartender operating license
Ability to communicate with guests and employees with a positive attitude

Responsibilities

Check tee sheets and daily events Google Docs for direction and guest payment details
Consult check lists to ensure all service areas opening and closing procedures are properly completed
Ensure your location is cleaned, stocked and ready for service
Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed.
Accurately prepare mixed drinks for guests while adhering to portion control standards put in place by management
Ensure guests receive food and beverage in a timely manner
Handle all payments accurately
Effectively handle guest requests, complaints or problems with a positive attitude
Be well-versed and prepared to communicate history, product offerings and services of Erin Hills
Follow end of shift checklist to ensure all side work has been completed
Ensure all radio communication is respectful, professional and courteous
Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products
Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately
Adhere to safety standards and sanitation regulations as provided by Erin Hills and OSHA
Follow guidelines and policies set forth by Erin Hills Employee Handbook
Work outside in all weather conditions