Food and Beverage Manager - Hilton Hawaiian Village Waikiki Beach Resort

Hilton•Honolulu, HI

1d•$80,000 - $90,000

About The Position

The beautiful Hilton Hawaiian Village Waikiki Beach is looking for its next Food and Manager to oversee coffee shop operations! Located on 22 acres along Waikiki’s widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers a free meal while on shift and free parking. We know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! The ideal candidate will possess the following: Minimum of one year of food and beverage management experience ideally within a hotel setting Experience with high-volume coffee service and a strong understanding of café operations Previous experience as a lead or manager in a coffee shop setting, previous Starbucks leadership experience highly desirable Ability to oversee a multi-outlet operation Ability to enforce operational standards, address performance issues, and uphold accountability Proven ability to manage high traffic flow, maintain speed of service, and optimize workflow in a busy café setting Previous experience maintaining brand integrity and product quality across multiple locations. Demonstrated adaptability and problem-solving abilities in fast-paced, dynamic environments Flexibility to work varied shifts, including early mornings, weekends, and holidays, to support business needs Union management experience is a plus! This role is responsible for the strategic leadership and day-to-day operations of multiple coffee shop outlets within a luxury hotel environment. The focus is on delivering an exceptional guest experience through consistent product quality, efficient service, and a well-trained, motivated team. The Food and Beverage Manager will ensure adherence to all health and safety regulations, contribute to profitability through effective cost control and revenue generation, and uphold the high standards expected of a luxury hotel brand. A key aspect of this position is developing and nurturing a strong team culture, providing continuous training and development opportunities, and fostering a proactive approach to quality assurance.

Requirements

Minimum of one year of food and beverage management experience ideally within a hotel setting
Experience with high-volume coffee service and a strong understanding of café operations
Ability to oversee a multi-outlet operation
Ability to enforce operational standards, address performance issues, and uphold accountability
Proven ability to manage high traffic flow, maintain speed of service, and optimize workflow in a busy café setting
Previous experience maintaining brand integrity and product quality across multiple locations.
Demonstrated adaptability and problem-solving abilities in fast-paced, dynamic environments
Flexibility to work varied shifts, including early mornings, weekends, and holidays, to support business needs

Nice To Haves

Previous experience as a lead or manager in a coffee shop setting, previous Starbucks leadership experience highly desirable
Union management experience is a plus!

Responsibilities

Manage daily coffee outlet functions and operations
Develop and deliver comprehensive training programs for new hires and existing staff, covering product knowledge, service techniques, operational procedures, and brand standards
Manage inventory, conduct regular stock takes, and control waste
Ensure consistency in preparation, presentation, and service across all outlets.
Recruit, interview and train team members
Promote a culture of continuous learning and professional development within the team
Ensure compliance with health, safety, and sanitation standards
Conduct regular health and safety inspections and maintain relevant documentation.

Benefits

Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)