Food and Beverage Host/Hostess Brew Brothers

Caesars Entertainment • Shelbyville, IN

103d

About The Position

The Host/Hostess position will be engaged in the support of the F&B Supervisors and Manager in the service of guest in a restaurant environment by the greeting and seating of guests as they enter the restaurant, including server station rotation, managing wait times, clearing of tables, as well as other duties as assigned. Note - this position will not involve any function involving casino gambling by patrons.

Requirements

• High School Diploma or GED required.
• 1 (one) year experience in the Food & Beverage Service Industry as a Restaurant Host/Hostess or similar position is preferred.
• Excellent customer service skills and the ability to read, write, speak and understand English.
• Math skills and the ability to multi-task.
• Basic food and beverage knowledge.
• Familiarity with seating charts and dining room seating plans.
• Knowledge or experience with digital seating systems is preferred.
• Must be certified in Serve Safe Food Sanitation, Serve Safe Alcohol Awareness, and Indiana State approved Alcohol Training.
• Hold an Indiana ATC (Alcohol & Tobacco Commission) License.
• Scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime.

Responsibilities

• Greet guests, seat guests, rotate guests through server stations, manage wait times, side work, etc.
• Assist with Table Reset as needed per specifications established by management and service of guests appropriate to theme and experience of the restaurant.
• Responsible for legal alcohol service, including checking Identification, correct orders per guest requests, refusing service of alcohol to intoxicated guests, notification of supervisor of potential issues.
• Follow steps of service to meet minimum guest expectations in quality, quantity, friendliness and courtesy in a restaurant environment.
• Maintain standards of sanitation, bar and personal hygiene and cleanliness, as well as beverage service techniques and safety.
• Display knowledge of all emergency procedures.
• Communicate on a consistent basis with supervisor keeping them abreast of all department activities.
• Ensure that bar and equipment are in good working order and that the work area is clean and hazard-free.
• Possess the ability to work with Co-workers and Management in a casino restaurant environment, involving high volume or gourmet, fast paced production.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees