About The Position

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Food and Beverage Cashier to join the team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Want to learn more? Hotel Website, Facebook, Instagram, YouTube Classification: Part-Time Shift: Various – must be available to weekdays, weekends and holidays. Pay Rate: The pay rate for this role is $27.11 and is based on applicable and specialized experience and location. What will I be doing? As a Food and Beverage Cashier, you would be responsible for totaling and processing guest food and beverage purchases in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Responsibilities

  • Greet and acknowledge guests upon check-out from dining outlet
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
  • Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner

Benefits

  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
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