FOOD AND BEVERAGE CASHIER/HOSTESS PART TIME

COLUSA CASINO RESORT • Colusa, CA

12d • $17 - $17 • Onsite

About The Position

The Cashier/Host is responsible for providing fast, courteous, and accurate service to guests across multiple dining areas, including Cafe Ole, Jack's Place Restaurant, Snack Bar, and the Buffet. This role involves managing guest flow, greeting guests, taking orders, providing information, and handling all cash transactions using a Point of Sale (POS) system. The Cashier/Host will ensure the service areas remain clean and well-organized while supporting overall guest satisfaction.

Requirements

• Customer Focus: Make customers and their needs a priority, ensuring excellent service across all dining areas. Develop and maintain positive guest relationships to encourage repeat business.
• Teamwork & Partnership: Work closely with other team members, management, and departments to achieve business goals and provide a seamless guest experience.
• Energy & Productivity: Maintain high levels of energy, productivity, and effectiveness, especially during peak hours, with the ability to handle multiple tasks.
• Initiating Action: Take proactive steps to meet operational goals and exceed guest expectations, handling issues swiftly and professionally.
• High school diploma or GED with restaurant experience or an equivalent combination of education and experience.
• Basic knowledge of Microsoft Office.
• California Food Handler's Certificate
• Alcohol Beverage Service Certificate
• Ability to accurately count and handle money, ensuring error-free transactions and change.
• Basic knowledge of math and English.
• Frequently stand, walk, handle, and reach outward. Occasionally reach above shoulder, squat, kneel, bend, climb, and lift/carry up to 25 lbs. Frequently push/pull up to 25 lbs.

Nice To Haves

• Six months of cash handling experience preferred.
• Experience with POS systems preferred.
• Strong public relations and communication skills preferred.

Responsibilities

• Guest Service & Order Taking: Greet guests promptly and take orders in a fast and accurate manner. Ensure food and drinks are prepared as ordered, including any special requests, from the Cafe Ole, Jack's Place Restaurant, Snack Bar, and the Buffet service areas.
• Seating & Guest Flow: Seat guests and manage the flow of guests through the restaurant, keeping the floor plan updated and estimating accurate wait times. Answer phones and provide information about menu options, wait times, and any special events or promotions across all dining areas.
• Operational Support & Cleanliness: Maintain a clean counter, service area, and dining spaces across all restaurant areas. Complete side work as assigned in a timely and efficient manner, including stocking supplies and preparing silverware.
• Communication & Teamwork: Maintain open communication with service staff and management to ensure smooth operations across Cafe Ole, Jack's Place Restaurant, Snack Bar, and the Buffet. Collaborate with team members to resolve any guest issues or service challenges.
• Cash Handling: Perform all cash transactions in compliance with company cash handling procedures and using the POS system. Ensure accuracy in counting money and making change.
• Health & Safety: Monitor and adhere to health and safety procedures, ensuring compliance with company policies in all dining areas. Maintain cleanliness and sanitation in accordance with health department guidelines.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED