Follow-up Associate I
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About The Position
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Follow Up Associate, you will investigate and examine denial accounts using established methods to resolve issues. Every day, you will apply appropriate methods and techniques as established internally to resolve applicable issues, follows through with unresolved accounts, and provide feedback to leadership. You will utilize your computer skills to be able to trouble-shoot issues as they arise within the assigned specialization group. Having an analytical mindset will aide you in conducting research analysis to seek and obtain appropriate information in determining overpayments on accounts. Having prior experience in healthcare billing and claims will provide you with an advantage in comprehending the department.
