FOH Supervisor

Elevate Entertainment Group • Santa Fe, NM

2d

About The Position

The FOH Supervisor assists and provides excellent guest experience to our guests by overseeing the quality and consistency of our service, food and beverage, overall operation, and maintenance of the venue. They are responsible for every job function in the venue and as such must be able to personally perform and train others in every job function and support team members' training.

Requirements

• HS Diploma or GED Certification
• Must be at least 21 years of age
• Minimum of 1 year full-service restaurant supervisory experience preferred
• Meets Ring Up Program requirements
• Food Safety, State Alcohol certification required
• Availability to work during holidays, nights, and weekends with increased hours during peak times
• Prolonged periods of standing, walking, climbing stairs
• Must be able to lift 50 pounds at times
• Strong written and verbal communication skills
• High guest satisfaction expectations and focus
• Self-motivated and results driven
• Holds self and others accountable to consistently maintain high-performance standards

Nice To Haves

• Minimum of 1 year full-service restaurant supervisory experience preferred

Responsibilities

• The ability to provide supervision during assigned shifts
• Provides cast members, and guests with a positive experience and atmosphere
• Monitors speed of service to ensure a positive guest experience
• Supervise daily shifts to ensure standards, product quality, and cleanliness is maintained
• Assist in the training of cast members, including new hires as well as existing team members
• Assists with cleanliness and organization of the venue
• Ensures proper cash handling procedures are followed
• Performs other related duties as necessary or assigned

Benefits

• Competitive Pay and Growth
• Cast Member Perks - discounts on Movies, Attractions, and F&B!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED