FOH Service Manager

Blue House Hospitality • Saint Francisville, LA

399d • $55,000 - $65,000

About The Position

We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of Restaurant 1796. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service in a fast-paced environment. As the Front of House Manager, you will be responsible for managing the front-of-house team, ensuring smooth operations, and maintaining high standards of hospitality.

Requirements

• Proven experience in team management within a quick service fast food restaurant or similar hospitality environment.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Familiarity with budgeting processes and financial management in a restaurant setting.
• Experience with Aloha POS or similar point-of-sale systems is preferred.
• Excellent customer service skills with a focus on enhancing guest experiences.
• Background in bar or cooking operations is a plus but not required.

Responsibilities

• Lead and manage the front-of-house team, fostering a positive work environment that encourages teamwork and collaboration.
• Oversee daily operations, including staff scheduling, training, and performance evaluations.
• Ensure exceptional customer service by addressing guest inquiries and resolving any issues promptly.
• Manage inventory control to ensure adequate stock levels while minimizing waste.
• Collaborate with kitchen staff to maintain effective communication between front-of-house and back-of-house operations.
• Utilize Aloha POS system for efficient order processing and payment handling.
• Monitor budgeting and financial performance to meet operational goals.
• Implement health and safety standards to ensure compliance with regulations.

Benefits

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed