FOH Server/Cashier NO LATE NIGHTS
About The Position
The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/ Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of service. Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds. Processes Guest orders in person or by telephone using the POS, handle cash and credit/debit card transactions with accuracy while upholding register dialogue. Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required. Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant. Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains the overall cleanliness of the restaurant. Processes Guest orders at the register, simultaneously pour beverages, answers questions about our menu, and keep the front counter area clean and organized. Restock the ice bin, dry clean tumblers, and glassware. Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels. Other tasks as assigned. A quality product stands alone. Whether it’s a simple side or a signature sandwich, everything comes from our scratch kitchen. We make sauces, dressings, and sides in-house, and utilize fresh produce, natural meats, outstanding gluten-free options, and locally baked bread that’s delivered daily. We’re committed to keeping it real. It’s something you can see, taste, and feel every time you’re here.
Requirements
- Strong customer service personality and skills
- Ability to remain calm under pressure in a fast-paced environment
- Reliable transportation and ability to arrive at work on time and maintain a positive attendance record
- Ability to work a flexible schedule, including weekends, holidays, and evenings
- Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers
- Current Food Handlers Card or ServSafe Certificate
- A minimum of 6 months experience as a Cashier in a hospitality or retail environment
Nice To Haves
- Prior experience in a customer service or restaurant environment preferred.
- Previous restaurant experience is preferred.
Responsibilities
- Work in the capacity of Cashier, Expeditor, and/or Greeter
- Maintain consistent customer service focus
- Enthusiastically greet Guests
- Demonstrate strong comprehension of menu including recipes, allergens, and dietary restriction workarounds
- Process Guest orders in person or by telephone using the POS
- Handle cash and credit/debit card transactions with accuracy
- Follow all cash handling procedures, including fraud protection
- Present food to Guests
- Circulate dining room for service opportunities
- Pre-buss and buss tables
- Maintain clean floors
- Buss and wash dishes
- Clean and restock bathrooms
- Wipe windows
- Maintain the overall cleanliness of the restaurant
- Process Guest orders at the register
- Pour beverages
- Answer questions about our menu
- Keep the front counter area clean and organized
- Restock the ice bin
- Dry clean tumblers and glassware
- Communicate regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels
- Other tasks as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
