FOH Restaurant Supervisor

MERANI HOSPITALITY•City of Niagara Falls, NY

1d•$24 - $27•Onsite

About The Position

As a Food & Beverage Supervisor you are responsible with overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a Food & Beverage Supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Food & Beverage Supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Requirements

Ability to prioritize and organize work assignments, delegate responsibilities.
Ability to direct performance of departmental staff and follow up with corrections where needed.
Ability to remain calm and courteous with demanding/difficult employees, guest and/or situations.
Ability to perform job functions to standards under pressure of tense/confrontational situations.
Ability to work without direct supervision.

Responsibilities

Training restaurant staff
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Monitoring the restaurants cash flow and settling outstanding bills.
Resolving customer complaints in a professional manner.