FOH Restaurant Manager Draftkings- Wrigley Field

Compass Group USA Inc•Chicago, IL

44d•$62,000 - $67,000•Onsite

About The Position

As a Front of House Manager, you will lead the DraftKings Sportsbook team at Wrigley Field to ensure exceptional guest experiences, operational excellence, and safety standards. The ideal candidate is an experienced food and beverage leader - a strong coach who motivates their team, drives performance, and upholds Levy's high service standards.

Requirements

Minimum 2 years of experience in a high-volume food and beverage operation.
High level of computer literacy.
Strong interpersonal, leadership, and stakeholder management skills.
Must be able to work night, weekends and holidays based on business needs

Nice To Haves

Bachelor's degree in Hospitality Management preferred, but not required.

Responsibilities

Maintains positive guest relationships through regular table visits and adherence to show-quality standards.
Trains team members and ensure brand clarity across menu, wine, and beverage programs.
Fosters a positive and inclusive work environment through effective hiring, engagement, and coaching.
Schedules hourly team members to meet business demands and maintain labor efficiency.
Assists with payroll processing and labor tracking to ensure accuracy and timeliness.
Supports senior management in maintaining the financial health of the operation and operational goals, including cost controls, budgeting, and forecasting.
Orders and manages inventory to align with operational and event needs.
Monitors and reconciles inventory on a regular basis, ensuring proper controls and reporting.
Maintains compliance with all state, federal, and company standards, including responsible alcohol service and sanitation.
Enforces Levy guidelines as stated in the Team Member Training Manual and Employee Handbook.
Ensures execution of setup and breakdown of events, functions, and daily service areas.
Holds team accountable to great guest service.