FOH MANAGER

The Avra GroupBeverly Hills, CA
$80,000 - $90,000Onsite

About The Position

Overview: Responsible for managing the daily F&B outlet operations, including the selection, development and performance of its employees. Ensures guest service meets company standards and customer satisfaction is maintained. This position is On-site with no possibility of remote work due to the nature of the duties and responsibilities held under this position.   Reports to: The General Manager, Assistant General Manager & Ownership   FSLA Status: Salary Exempt

Requirements

  • 1 to 5 years progressive management experience in a full service Restaurant, Nightclub or Hotel.
  • Strong guest service and leadership skills.
  • Strong coaching skills and team-building experience.
  • Ability to handle multiple tasks and prioritize workload in a deadline-driven, demanding environment.
  • Must be organized, self-motivated, and proactive with strong attention to detail.
  • Must have food and beverage knowledge.
  • Proficient computer skills including POS, Inventory and Cost Control applications.

Nice To Haves

  • A 4-year college degree is highly desirable.

Responsibilities

  • Supervises and coordinates activities of the employees to ensure that the venue is running efficiently and profitably.
  • Directly supervises various employees on a daily basis in all departments.
  • Carries out supervisory responsibilities in accordance with company policies and applicable laws.
  • Ensures the hospitality of the guest.
  • Assists in interviewing, hiring, and training applicants/employees.
  • Plans, assigns, and directs work.
  • Appraises good performance and addresses poor performance properly and professionally in the presence of another manager.
  • Addresses complaints and resolves guest or employee issues.
  • Attends and participates in any necessary training sessions and department meetings, and also partakes in assessments.
  • Ensures cleanliness and efficient organization of the venue.
  • Maintains a strong and significant floor presence consistently
  • Consistently executes & maintains administration duties in relation to this position
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