FOH - General Manager - Southampton

SA Hospitality Group • Southampton, NY

94d

About The Position

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL. This person is responsible for overseeing overall operation of restaurant. This position requires an established restaurant professional with the ability to lead, uphold guest satisfaction and maintain the integrity of the business on full time basis based on hours of operation of the restaurant.

Requirements

• The ability to work as part of a team, and personal cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Active listening and learning skills.
• Ability to communicate and understand direction in English.
• Reading and speaking comprehension skills.
• Discipline to follow set standards.
• Ability to lift up to 25lbs.
• Current Food Handler’s Certificate.

Responsibilities

• Responsible for departmental logistics efficiency – monitor what works and what does not and be flexible to adjust to achieve expected outcome.
• Continually suggest new offerings for dining room guests based on demand and guest’s comments and feedback and/or current trends.
• Assisting and working closely with all employees – training and teaching about products and items we sell.
• Responsible for all new hire training checklist completion; responsible for full training of employees.
• Communicating any counter or product related problems to director of operations.
• Ensure all operational tasks and procedures are adhered to by the management team.
• Be an amazing host and create memorable experiences through personalized service.
• Representing all the products and presenting them to our customers.
• Creating relationships with our regular customers making sure they return.
• Communicating all companywide changes to all employees.
• Assist dining room staff during service and oversee the service and flow of entire restaurant.
• Support dining room staff with any other tasks and resolve brought up issues.
• Create and manage schedules directly on scheduling platform according to labor budgets.
• Direct daily work activities of all scheduled staff and monitor efficient staffing levels.
• Continually review performance of all staff - address shortcomings and recognize success.
• Serve as role model and mentor by setting a positive example in all aspects of business.
• Monitor and make sure quality of food and beverages is at its highest.
• Maintain control over inventories – beverage, china/glassware/silverware.
• Follow an organizational structure that ensures maximized productivity and communication.
• Maximize financial performance and profit – keep the food & beverage costs down.
• Ensure accuracy of menus, wine list, beer and house cocktail lists and POS postings.
• Personally respond to all guest requests and/or complaints in timely manner.
• Participate and monitor Avero reports regarding the daily performance of the restaurant.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees