Fly Room Mixologist

About the position

Jamul Casino is seeking a skilled Mixologist to join our team. As San Diego's newest and most entertaining casino, we pride ourselves on providing exceptional service and a memorable guest experience. The Mixologist will be responsible for beverage service excellence, guest experience, bar operations, and mixology expertise, all while adhering to AAA Four Diamond standards. This role requires a professional demeanor, attention to detail, and the ability to work collaboratively with team members. The position involves flexible working hours, including nights, weekends, and holidays, to meet business needs. The successful candidate will contribute to a positive team environment and uphold the high standards of our luxury brand.

Responsibilities

• Greeting guests promptly with a warm, professional demeanor.
• Prepare and serve beverages, including cocktails, beer, wine, and non-alcoholic drinks, to the highest quality and presentation standards.
• Engage with guests to provide recommendations tailored to their preferences.
• Anticipate guest needs, providing a personalized and memorable experience.
• Uphold AAA four diamond service standards, ensuring all interactions are courteous, polished, and attentive.
• Resolve guest concerns promptly and professionally.
• Maintain an immaculate and organized bar area, ensuring cleanliness and compliance with health and safety standards.
• Monitor inventory levels, restocking as necessary, and communicate shortages to management.
• Handle cash and card transactions accurately and efficiently using point-of-sale systems.
• Demonstrate expert knowledge of spirits, cocktails, wine, and beer, including preparation techniques and pairings.
• Create specialty cocktails and assist with menu development to align with the hotel's luxury brand.
• Stay informed on industry trends and incorporate innovative elements into the bar program.
• Consistently maintain a professional appearance and adhere to uniform standards.
• Deliver polished, seamless service that reflects the luxury and sophistication of the property.
• Exhibit impeccable attention to detail in every aspect of service, from drink presentation to guest interaction.
• Work closely with servers, barbacks, and management to ensure smooth operations.
• Assist with special events, private functions, and promotional activities.
• Contribute to a positive team environment by supporting colleagues and sharing expertise.

Requirements

• 1+ year of experience as a Mixologist or related role.
• Flexible working all shifts including holidays, nights, weekends, and overtime as business needs dictate.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Nice-to-haves

• Experience in a luxury hotel or high-end bar environment.
• Knowledge of current beverage trends and innovative mixology techniques.

Benefits

• Comprehensive benefits package for team members.
• Fun incentives and team member appreciation days.
• Relaxation nooks and a Zen room.
• Team dining area for everyone to enjoy.
• Fitness center and complimentary EV charging.