Flow Controller-Sun-Wed 7PM-530AM
About The Position
Provide excellent customer service and manage incoming calls. • Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders. • Schedule and review daily delivery and carrier appointments. • Process incoming deliveries and check in/out all tractors and trailers promptly. • Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff. • Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc. • Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks. • Resolve shipping and receiving issues in collaboration with internal teams. • Maintain accurate records and complete daily audits, including yard checks and inventory tracking. • Ensure compliance with Good Manufacturing Practices and report any noncompliance. • Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods. • Follow all company safety rules and assist in enforcement. • Perform other duties as assigned.
Requirements
- High School Diploma or GED; or equivalent combination of experience and education.
- 3 months verifiable customer service experience.
- Strong written and verbal communication skills.
- Outstanding computer and data entry skills.
- Ability to effectively multi-task.
Responsibilities
- Provide excellent customer service and manage incoming calls.
- Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
- Schedule and review daily delivery and carrier appointments.
- Process incoming deliveries and check in/out all tractors and trailers promptly.
- Complete and process outbound loads accurately.
- Resolve any issues with shipping and/or receiving with internal staff.
- Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
- Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
- Resolve shipping and receiving issues in collaboration with internal teams.
- Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
- Ensure compliance with Good Manufacturing Practices and report any noncompliance.
- Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
- Follow all company safety rules and assist in enforcement.
- Perform other duties as assigned.
Benefits
- Medical, Dental, Vision after 60 days of employment (Options available)
- 401K with matching program
- STD, LTD
- Vacation and sick time
- Friendly and Open Door culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
