Florida Blue - Sales Consultant, Onsite, Port Saint Lucie, FL

Novitas Solutions • Port Saint Lucie, FL

254d • $20 - $33

About The Position

The Florida Blue Retail Centers aim to deliver a best-in-class customer experience and drive growth. Retail Sales Consultants play a key role in achieving sales, renewal, and retention goals by: Consulting with customers to meet sales targets, managing leads efficiently, maintaining expert product knowledge, utilizing technology to maximize effectiveness and building community awareness and opportunities. This role requires adaptability to a dynamic business environment and a comfort level with change to meet evolving objectives.

Requirements

• 2+ years related work experience in a retail sales environment
• State of Florida 2-40 or 2-15 license within 60 days
• Excellent verbal and written communication skills
• Proficient with MS Word, Excel, PowerPoint, Internet and web-based tools
• Work flexible hours to include evenings, weekends and holidays
• Demonstrated ability to meet/exceed sales targets

Nice To Haves

• Bachelor's degree in Marketing or related field
• Experience with health insurance products to include individual and group plans
• Experience in outside sales and/or business development
• Experience in networking, public speaking, and relationship management
• Bilingual - Spanish

Responsibilities

• Provide consultative sales and service to customers seeking health, wellness, and income protection products
• Analyze customer needs and match to company products using web-based tools
• Present and explain recommended products and benefits
• Promote additional services and cross-sell multiple product sets
• Meet/exceed production targets, effectiveness measurements, and customer satisfaction scores
• Generate and act on leads for new sales and member retention
• Perform outbound calls and lead management to drive sales
• Identify and contact at-risk customers to develop retention strategies
• Maintain relationships with previous customers to drive retention and loyalty
• Develop and execute a personal business development plan to drive growth and goal attainment
• Engage in local marketing, networking, and event activation to build community awareness and relationships
• Build relationships with key constituents and organizations to promote center services
• Provide onsite enrollment assistance to employer groups
• Meet/exceed monthly community engagement targets and track impact to inform future plans
• Support company initiatives to drive brand awareness and market share
• Support special events and projects in the Retail Center
• Greet and assist customers, assessing their needs and referring them to the right resources
• Host video appointments and provide informational tours
• Track visitor information to support operational analysis and improvement
• Foster a team atmosphere that reflects company values

Benefits

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available
• A comprehensive wellness program
• Competitive pay with opportunities for incentive or commission compensation
• Regular annual reviews with pay for performance considerations for base pay increases

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: Bachelor's degree