Floral Manager

Albertsons Companies•Arlington, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness, delivering fast and friendly service.
Assist customers with product suggestions and provide knowledgeable recommendations.
Engage in suggestive selling via telephone, in‑store intercom, and direct customer interaction.
Take special orders in person and by phone.
Address and resolve customer complaints appropriately; escalate to Store Director when needed.
Order balloons, helium tanks, plants, flowers, accessories, and related merchandise.
Ensure product freshness, quality, and adequate selection.
Monitor sales trends, special‑occasion requirements, seasonal and ad-driven promotions, and customer feedback.
Plan daily operations and monitor production processes in line with company procedures.
Upgrade plants, create bows, inflate balloons, and prepare bouquets.
Prepare floral designs according to Company standards.
Follow department standards for floral upgrades, balloon upgrades, and candy arrangements.
Assist designers and sales employees and support them in completing tasks.
Monitor employee productivity and evaluate performance.
Maintain working knowledge of all department roles.
Understand all opening and closing procedures.
Schedule, supervise, train, and assign duties to department employees.
Train team members on store policies, sales procedures, and record‑keeping expectations.
Implement personnel actions including interviews, transfers, promotions, and corrective actions.
Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Ensure accurate code‑dating practices across all products.
Prepare sales and inventory reports; conduct physical inventory every 4 weeks.
Process administrative paperwork and maintain department records.
Control shrink and manage cost.
Comply with all workplace safety rules and regulations.
Implement correct product preparation techniques.
Operate required equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, stem cutters, choppers, wire tools, hot glue guns, spray paint, heat‑sealing machines, and helium tanks.
Perform receiving duties including breaking down loads, verifying orders, inspecting quality, reporting shortages, and stocking/rotating product.
Follow product temperature, storage, packaging, and conditioning standards for all plants, shrubs, flowers, and cut floral items.
Maintain safety, cleanliness, and sanitation of work areas, coolers, equipment, and displays, including code-date compliance.
Ensure proper pricing and signage.
Implement emergency procedures for equipment or software malfunctions.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans