Floral Manager

Albertsons Companies•Arlington, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
Assists customers by making product suggestions.
Engages in suggestive selling and other sales techniques via telephone, in-store intercom and oneon-one customer interaction.
Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed.
Takes special orders from customers by telephone or in person.
Orders balloons, helium tanks, plants, flowers, related merchandise, accessories and supplies. Ensures product freshness and selection. Monitors and responds to special occasion merchandising requirements, sales trends, ad or seasonal promotions, and customer feedback.
Plans daily operation, monitors production process following company procedures and profitability.
Upgrades plants, makes bows, inflates balloons and prepares bouquets.
Prepares floral designs to Company standards.
Ability to follow and maintain department standards and requirements such as floral upgrades, balloon upgrades and candy arrangements.
Assist designers and sales employees in completing their tasks.
Monitors employee productivity and evaluates overall performance.
Specific knowledge of duties performed by all department employees.
Understands opening and closing department procedures.
Schedules, supervises, trains and assigns duties to department employees.
Trains employees on store policies, sales and record keeping procedures.
Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Responsible for insuring proper code dating for all products within the department are being enforced.
Initiates personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions.
Prepares sales and inventory reports. Physical inventory taken every 4 weeks.
Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, stem cutters, chopper, wire, hot glue guns, spray paint, heat sealing machines and helium tanks.
Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortages, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Properly conditions and handles all indoor and outdoor plants, shrubs and flowers. Follows proper processing procedures for all cut flowers.
Processes administrative paperwork and maintains accurate department records.
Controls shrink and cost.
Complies with all workplace safety rules and regulations. Ensures proper pricing and signage.
Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area, including code date compliance as required.
Implements emergency procedures in the event of equipment and computer software malfunctions.