Floral Manager

Weis Markets•Mechanicsburg, PA

About The Position

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 2150 Bumble Bee Hollow Road Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The manager is responsible for the functions below in addition to other duties as assigned: Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress. Takes customer orders over the phone or in person at the store with a pleasant and positive attitude. Determines what the customer is looking for in terms of size and appearance. Creates the finished product in a timely fashion. Keeps a fresh, clean and appealing department. Code dating rules must be followed, and product must be reworked or marked down before it turns to shrink. All proper sanitization procedures must be followed. Product that is being stored must be done at the appropriate temperature. Builds displays that are clean, simple and merchandised to company standards. Moving product as needed to create impulse sales. Understanding your market and what is going on in the area to target your program. Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage. Develops and implements localized merchandising plans, sets up and creates displays for new or seasonal items to drive sales. Develops and maintains communications with other departments and store manager in order to devise cross merchandising plans, to meet financial objectives. Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage. Manages department inventory by tracking weekly sales, writing a good order based on your own sales to ensure the highest quality products while meeting profit goals. Reacting to load levels daily, reworking product that is not moving. Understanding procedures for arrangements and upgrades. Checks and verifies all department deliveries and invoices to ensure accurate billing. May help unload merchandise and transport to sales floor or storage area. Enforces and follows department practices regarding receiving, dating and restocking to ensure product rotation. Monitors product quality and freshness. Breaks down deliveries. Creates designs in front of the customer’s eye. Makes customized pieces for events or decoration. Makes sure department is changing with each season (following corporate guidelines). Decorates using those key elements that are also for sale in the department. Trains other floral associates in the district on new programs or re-train them on existing programs utilizes floral daily best practices. Cooperates with supervisor and co-workers to ensure continuous improvement of job performance. Utilizes the Learning Management System (LMS). Maintains backroom and receiving area security and organization by promoting 5S procedures. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly. Schedules all floral associates, oversees and participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Participates in associate annual performance reviews and new hire interviews. SUPERVISORY RESPONSIBILITIES Supervises all associates within the department. Specific number depends upon store volume.

Requirements

High school diploma or general education degree (GED) required.
Minimum (3) years management experience in a retail/restaurant/supermarket environment.

Nice To Haves

Associate or bachelor's degree in business related or food service-related field desirable.

Responsibilities

Promotes excellent customer relations by instilling positive customer focused behavior with associates.
Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner.
Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
Takes customer orders over the phone or in person at the store with a pleasant and positive attitude.
Determines what the customer is looking for in terms of size and appearance.
Creates the finished product in a timely fashion.
Keeps a fresh, clean and appealing department.
Code dating rules must be followed, and product must be reworked or marked down before it turns to shrink.
All proper sanitization procedures must be followed.
Product that is being stored must be done at the appropriate temperature.
Builds displays that are clean, simple and merchandised to company standards.
Moving product as needed to create impulse sales.
Understanding your market and what is going on in the area to target your program.
Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage.
Develops and implements localized merchandising plans, sets up and creates displays for new or seasonal items to drive sales.
Develops and maintains communications with other departments and store manager in order to devise cross merchandising plans, to meet financial objectives.
Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage.
Manages department inventory by tracking weekly sales, writing a good order based on your own sales to ensure the highest quality products while meeting profit goals.
Reacting to load levels daily, reworking product that is not moving.
Understanding procedures for arrangements and upgrades.
Checks and verifies all department deliveries and invoices to ensure accurate billing.
May help unload merchandise and transport to sales floor or storage area.
Enforces and follows department practices regarding receiving, dating and restocking to ensure product rotation.
Monitors product quality and freshness.
Breaks down deliveries.
Creates designs in front of the customer’s eye.
Makes customized pieces for events or decoration.
Makes sure department is changing with each season (following corporate guidelines).
Decorates using those key elements that are also for sale in the department.
Trains other floral associates in the district on new programs or re-train them on existing programs utilizes floral daily best practices.
Cooperates with supervisor and co-workers to ensure continuous improvement of job performance.
Utilizes the Learning Management System (LMS).
Maintains backroom and receiving area security and organization by promoting 5S procedures.
Responsible for general sanitation in the department.
Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
Disposes of trash properly.
Schedules all floral associates, oversees and participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department.
Participates in associate annual performance reviews and new hire interviews.
Supervises all associates within the department.