Floral Manager

Albertsons Companies • Twin Falls, ID

8h

About The Position

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Requirements

• Excellent customer service and communication skills.
• Ability to remain calm and professional when resolving customer concerns.
• Strong organizational skills to maintain an orderly floral department.
• Self-motivation and drive to increase product knowledge.
• Ability to work independently and as part of a team.
• Capacity to multitask in a fast-paced environment.
• Leadership presence that supports a flourishing team environment.
• Leadership and staff supervision.
• Financial management and budget achievement.
• Inventory management and monthly audit compliance.
• Product merchandising and display execution.
• Problem-solving and issue resolution.
• Operational compliance with company policies.
• Strong attention to detail in plant care and department upkeep.
• Knowledge of floral design techniques and plant care.
• Ability to arrange and display flowers creatively.
• Ability to follow written and verbal instructions and company guidelines.
• Knowledge of Albertsons/Safeway products and willingness to expand expertise.
• Ability to provide regular and predictable attendance with varied schedules.
• Ability to comply with workplace conduct standards.
• Physical abilities including lifting up to 35 lbs and frequent standing, reaching, and bending.

Nice To Haves

• Prior supervisory or management experience (preferred).

Responsibilities

• Provide high-quality customer service following company standards and policies.
• Train, schedule, and supervise floral clerks to ensure optimal staffing.
• Manage and meet the floral department’s financial goals and budget.
• Address and resolve customer complaints professionally and calmly.
• Perform daily inventory and order necessary supplies to maintain stock levels.
• Conduct monthly full-department inventory in compliance with company policy.
• Monitor inter-office mail and company webpage for updates.
• Prepare and input floral orders into the computer system.
• Inflate balloons using helium and prepare customer arrangements.
• Design aesthetically pleasing floral arrangements for display or customer needs.
• Move stock from storage to display areas and maintain shelf stock.
• Maintain displays, water plants, trim damaged foliage, and keep the department clean and organized.
• Assist customers with product selection and provide appropriate guidance.
• Arrange and wrap flowers for customers.
• Operate the cash register, process payments, and perform price checks.
• Follow uniform and grooming policies.

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed