Floral Manager

Market Street • Rio Rancho, NM

419d

About The Position

The Floral Manager is responsible for ensuring guest satisfaction and building a reputation for Ultimate Service within the floral department. This role involves leading the department's operations efficiently and profitably while coordinating human relations and ensuring compliance with company policies. The Floral Manager is also tasked with developing team members and future leaders, maintaining a positive atmosphere, and achieving financial goals.

Requirements

• Must be 18 years of age or older.
• High School Diploma or equivalent.
• Minimum of 1 year experience in floral retail.
• Ability to work and communicate with all levels of management and subordinates in a professional manner.
• Ability to self-motivate, problem-solve, and work with minimal supervision.
• Working knowledge of plants and flowers.
• Ability to work in varied temperatures.
• Independent mobility within the department - standing and walking for 8-10 hours, squatting and climbing.
• Ability to perform physical aspects of the position including bending, squatting, standing, lifting, climbing, pushing, pulling, and walking.
• Ability to lift and carry items weighing up to 30 lbs. and push and pull up to 100 lbs.
• Technical skills to perform basic math and computer tasks (Word, Excel, and Email).
• Ability to work at a fast-paced, efficient, and controlled manner.
• Flexibility to work various hours/shifts, including weekends and holidays.
• Willingness to attend meetings, including out-of-town, requiring overnight stays.
• Ability to transfer to another store within the area.
• Ability to function as a team member and get along with others.

Responsibilities

• Acknowledge, greet, and engage guests entering the department.
• Hire, train, and manage performance of team members.
• Communicate information distribution to the entire department.
• Maintain a positive atmosphere, spirit, and morale within the department.
• Demonstrate effective leadership skills through time management and delegation.
• Develop team members and future leaders using available materials and systems.
• Support and execute division concepts and programs.
• Accountable for executing and meeting financial goals.
• Identify areas of opportunity throughout the store and within the department.
• Ensure quality and consistent product availability for guests.
• Safeguard, control, and monitor all department assets, ensuring policies are implemented.
• Practice safe work habits and maintain a clean and organized work environment.
• Oversee department systems and processes for consistency and correctness.
• Direct meetings with the department leadership team to plan production and promotion goals.
• Verify team member schedules against business needs.
• Coach and discipline team members in accordance with policies with support from Talent Management.
• Verify that all books and manuals are kept updated.
• Oversee inventory processes and reporting.
• Approve purchase orders and maintain adequate inventory levels.
• Order and adjust standing orders for flowers, plants, and related merchandise.
• Assist and lead designers and sales clerks in completing their tasks.
• Demonstrate good conflict management skills.
• Perform other duties as assigned by upper management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED