Floral Manager- Shadle Spokane, Washington

Albertsons • Spokane, WA

279d • $17 - $22

About The Position

The Floral Manager at Shadle Spokane, Washington is responsible for overseeing the floral department, ensuring customer satisfaction, and managing staff. This role includes training and supervising floral clerks, designing floral arrangements, managing inventory, and maintaining the cleanliness of the floral area. The position requires a strong focus on customer service and adherence to company policies.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Previous experience or training as a floral clerk or designer.

Nice To Haves

• Prior management experience.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise floral clerks to ensure optimum staffing patterns for the floral area.
• Write schedule for Floral Department with Store Director approval.
• Follow Division guidelines for the implementation of the merchandising plan.
• Speak with customers to resolve problems with sales, dissatisfaction with service, or other problems related to the operation of the floral area.
• Design aesthetically pleasing floral arrangements for display or to meet the needs of a particular customer.
• Manage inventory per company policies and practices to drive sales and profits.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Prepare and input floral department orders into the computer.
• Stock and maintain displays in the floral department, ensuring all expired items are moved from the shelves daily.
• Operate helium tank to inflate balloons.
• Use sprayers and containers to water all plants.
• Maintain cleanliness of the floral area.
• Operate cash register.
• Monitor inter-office mail and company web page daily for updated information.
• Other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Sick pay (accrued based on hours worked)
• PTO/Vacation pay (accrued based on hours worked)
• Paid holidays (9 days annually)
• Bereavement pay
• Retirement benefits (pension and/or 401k eligibility)

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers