Floral Manager - LAS VEGAS - NV

Kings Food Markets • Las Vegas, NV

324d

About The Position

The Floral Manager directs and controls the operation of the floral department according to Company standards. This role involves training and supervising personnel, ensuring customer service, quality, freshness, and selection of floral products. Responsibilities include ordering, receiving, preparing, pricing, and merchandising all floral products.

Requirements

• Requires working knowledge of all job duties within the Floral Department.
• Requires a basic knowledge of botany, perishability, and seasonality of products.
• Requires strong communication skills, good leadership and interpersonal skills.
• Proven ability to manage people and maintain composure in dealing with customers and co-workers.
• Requires knowledge of employment laws and workplace practices.
• Requires analytical ability to handle administrative details such as planning orders, sales projections, scheduling, and supervising.
• Requires the ability to judge and react to business activity.
• Frequently reaches, lifts, stacks, and maneuvers objects of varying dimensions and weights up to approximately 60 lbs.
• Bends, stoops, and reaches frequently.
• Pushes and pulls fully loaded hand trucks and pallet jacks.
• Performs repetitious arm movement to prepare, package, and display products.
• Manual dexterity and good eye-hand coordination are necessary.
• Requires knowledge of basic mathematics and weights and measures.

Nice To Haves

• Knowledge of produce variety, standards, perishability, product handling, sanitation, labeling, and department policies and procedures.

Responsibilities

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.
• Handles customer relations in a positive manner, including effective resolution of customer complaints.
• Promotes Albertson's philosophy of personalized service in the floral department.
• Supervises, motivates, directs, trains and participates in the hiring of floral department personnel assigned.
• Monitors associate performance and recommends personnel action such as hiring, firing, layoff, and disciplinary action.
• Schedules associates assigned to ensure adequate coverage and service level.
• Orders balloons, helium tanks, plants, flowers, accessories, and supplies.
• Ensures product freshness and selection.
• Monitors and responds to special occasion merchandise requirements, sales trends, ad or seasonal promotions, and customer feedback.
• Performs receiving duties including breaking downloads, verifying orders against invoice, inspecting quality, reporting shortage, stocking and rotating product.
• Adheres to product temperature and storage guidelines and follows proper packaging techniques.
• Properly conditions and handles all indoor and outdoor plants, shrubs, and flowers.
• Follows proper processing procedures for all cut flowers.
• Decorates plants, makes bows and balloons, and prepares bouquets.
• Controls shrink and cost, preventing the sale of product that does not meet standards.
• Complies with all workplace safety rules and regulations.
• Ensures proper signing and pricing.
• Performs periodic inventories and processes administrative paperwork.
• Responsible for meeting customer service, sales, and profit objectives.
• Implements correct product preparation techniques.
• Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, stem cutters, wire, hot glue guns, spray paint, balloon heat sealing machines, helium tanks, and garbage disposal.
• Assists customers by making product suggestions and engages in suggestive selling.
• Makes intercom announcements.
• Ensures safety, cleanliness, and sanitation of work area, cooler, equipment, and display area.
• Responsible for performing all job duties and responsibilities safely, accurately, and with honesty and integrity.

Benefits

• Good attendance is required.
• Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties.

What This Job Offers

• Job Type: Part-time
• Industry: Food and Beverage Retailers