FLORAL/LEAD CLERK

Kroger • Bethlehem, GA

73d

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Nice To Haves

• High school diploma or equivalent.
• Floral experience.
• Retail experience.
• Second language: speaking, reading and/or writing.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals established for the department.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Monitor and maintain sanitation to company standards and health department regulations.
• Order and maintain stock and supplies, monitor conditions and appearance of same throughout the department.
• Merchandise and display products to increase sales.
• Implement price changes and monitor scan integrity.
• Monitor product quality, remove poor quality product.
• Control and monitor inventory throughout the department and maintain FTD records.
• Communicate with vendors, monitor and control inventory received.
• Implement all company programs as directed and communicate purpose, objectives and procedures to team members.
• Review display planners and implement to company guidelines.
• Prepare and hang signs as needed.
• Prepare for and perform inventory.
• Attend required classes and meetings.
• Review department statements, follow up on discrepancies.
• Communicate information to upper management and store personnel.
• Review department bulletins, follow through and implement all company programs.
• Complete required forms.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees