Floral Designer

Hy-Vee • Papillion, NE

90d

About The Position

The Floral Designer at Hy-Vee is responsible for creating floral arrangements based on customer requests and fulfilling merchandising needs. This role involves taking floral orders both in person and over the phone, and operating as a lead with floral clerks. The position emphasizes customer service, teamwork, and maintaining the quality of floral products.

Requirements

• High School diploma or three years of similar or related work experience.
• Ability to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials, and guide people.

Responsibilities

• Provides prompt, efficient, and friendly customer service.
• Greets customers in a friendly manner and learns their names.
• Assists customers in locating products and loading heavy items.
• Answers the telephone promptly and provides helpful service.
• Cleans, processes, and cuts flowers appropriately.
• Understands and processes FTD, interstore, Teleflora, and Internet orders.
• Inventories product and cares for damaged items.
• Creates floral arrangements at customer requests in a timely manner.
• Ensures floral products are fresh and cleans the floral area.
• Takes special requests for products and counsels customers on floral care.
• Orders flowers and supplies daily as directed by the Floral Manager.
• Operates as a lead with floral clerks, training them on basic tasks.
• Delivers products as necessary and assists in decorating store events.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED