Floorperson- California Games (BELL GARDENS, CA. 90201)

Fortiss LLC / Parkwest Casinos•Bell Gardens, CA

7d•$17 - $17•Onsite

About The Position

Parkwest Casino is looking for an enthusiastic, motivated Floorperson- California Games representative to join our team and make a real difference in our guest’s experience! Guest service is of the utmost importance. We take pride in our guests and the service we give them on a daily basis. We hope that with your help we can reach the next level of customer service. As a Floorperson for the California Games section you will be providing seating and service to customers; monitors dealers, and service performance.

Requirements

Must be able to pass mandatory screening including a background check, credit, and drug test
Must be able to obtain and maintain a current California gambling establishment team member permit, badge or license and a California Gambling Control Commission issued Key Employee License – if necessary.
Interacts well with guests and co-workers
Available for full time work, open availability which will include weekends and evenings
Excellent communication skills; able to interact with, understand and respond to common complaints and inquiries
Excellent attention to detail
Excellent math and problem-solving skills; able to apply concepts such as fractions, percentage ratios, and proportions to practical situations
Basic computer program and key boarding proficiency.
Knowledge in the safe and appropriate use of tools and procedures related to the essential functions of the job
Education: Bachelor’s degree (B.A.) or an equivalent combination of education and experience.
Experience: Two to four years in a customer-service position or similar environment. At least one year experience as a Dealer and/or Assistant Floorperson preferred.

Nice To Haves

At least one year experience as a Dealer and/or Assistant Floorperson preferred.

Responsibilities

Starting table games.
Authorized to assign service personnel within the section.
Explains seating policy and provides brief instructions to customers as needed.
Observe and report on all aspects of games, rules, procedures and check for any irregular activities.
Displays working knowledge of all games offered in the casino.
Displays working knowledge of Title 31 regulations.
Perform regular table touches, greeting guest and making self-available to dealers.
Assist in administering promotions. Works with Dealer Coordinators to start new games.
Displays knowledge of player/guest tendencies, habits and likes.
Anticipate the needs of player/guest; seats players at appropriate tables.
Runs checks to the Cage for players' chips.
Brings new decks of cards to the Dealers when requested
Will assist in taking names on the boards as needed. Keeps track of players waiting for seats to open in games.
Reports any irregularity or suspicious activity concerning the integrity of the game to the Shift Manager.
Stay on task - Stay in assigned area during shift, limit unnecessary non-work-related conversation, and fulfill all tasks in a timely manner.
Perform other duties as assigned.