Floorperson- California Games (BELL GARDENS, CA. 90201)

Fortiss LLC / Parkwest CasinosBell Gardens, CA
7d$17 - $17Onsite

About The Position

Parkwest Casino is looking for an enthusiastic, motivated Floorperson- California Games representative to join our team and make a real difference in our guest’s experience! Guest service is of the utmost importance. We take pride in our guests and the service we give them on a daily basis. We hope that with your help we can reach the next level of customer service. As a Floorperson for the California Games section you will be providing seating and service to customers; monitors dealers, and service performance.

Requirements

  • Must be able to pass mandatory screening including a background check, credit, and drug test
  • Must be able to obtain and maintain a current California gambling establishment team member permit, badge or license and a California Gambling Control Commission issued Key Employee License – if necessary.
  • Interacts well with guests and co-workers
  • Available for full time work, open availability which will include weekends and evenings
  • Excellent communication skills; able to interact with, understand and respond to common complaints and inquiries
  • Excellent attention to detail
  • Excellent math and problem-solving skills; able to apply concepts such as fractions, percentage ratios, and proportions to practical situations
  • Basic computer program and key boarding proficiency.
  • Knowledge in the safe and appropriate use of tools and procedures related to the essential functions of the job
  • Education: Bachelor’s degree (B.A.) or an equivalent combination of education and experience.
  • Experience: Two to four years in a customer-service position or similar environment. At least one year experience as a Dealer and/or Assistant Floorperson preferred.

Nice To Haves

  • At least one year experience as a Dealer and/or Assistant Floorperson preferred.

Responsibilities

  • Starting table games.
  • Authorized to assign service personnel within the section.
  • Explains seating policy and provides brief instructions to customers as needed.
  • Observe and report on all aspects of games, rules, procedures and check for any irregular activities.
  • Displays working knowledge of all games offered in the casino.
  • Displays working knowledge of Title 31 regulations.
  • Perform regular table touches, greeting guest and making self-available to dealers.
  • Assist in administering promotions. Works with Dealer Coordinators to start new games.
  • Displays knowledge of player/guest tendencies, habits and likes.
  • Anticipate the needs of player/guest; seats players at appropriate tables.
  • Runs checks to the Cage for players' chips.
  • Brings new decks of cards to the Dealers when requested
  • Will assist in taking names on the boards as needed. Keeps track of players waiting for seats to open in games.
  • Reports any irregularity or suspicious activity concerning the integrity of the game to the Shift Manager.
  • Stay on task - Stay in assigned area during shift, limit unnecessary non-work-related conversation, and fulfill all tasks in a timely manner.
  • Perform other duties as assigned.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service