Flooring Project Manager

FirstService Corporation•North Attleboro, MA

37d

About The Position

Floor Coverings International is North America's #1 in-home flooring design brand. We bring the mobile showroom directly to customers, offering curated flooring options and a seamless installation experience. We are locally owned and serve the Foxboro, Wrentham, Mansfield, Franklin, and Northern Rhode Island markets. With a 5-star average rating and strong year-over-year growth, we are building a professional, high-performance team for 2026 and beyond. We are hiring a Project Manager - Flooring Installation to oversee the execution of our residential flooring projects from start to finish. You will coordinate installers, manage quality, direct jobsite activity, communicate with customers, and ensure projects are delivered on time, on budget, and to the highest standard. This is a hands-on field role. Flooring or construction experience is strongly preferred.

Requirements

2+ years of flooring, installation, carpentry, or construction project management experience preferred.
Strong understanding of hardwood, LVP, carpet, tile, subfloors, moisture testing, and prep.
Ability to coordinate multiple jobs, installers, and schedules simultaneously.
Strong communication skills with both homeowners and tradespeople.
Highly organized, self-directed, and dependable.
Valid driver's license and reliable transportation (company vehicle available).
Ability to lift and move flooring materials and safely navigate active job sites.

Responsibilities

Review project details, materials, and scope with sales/design staff before installation.
Build daily/weekly installer schedules and align with customer timelines.
Perform pre-installation walkthroughs to review subfloor conditions, layout decisions, transitions, moisture, and any prep requirements.
Inspect jobs during installation to ensure quality and franchise standards are met.
Complete final walkthroughs with homeowners and collect final payments.
Confirm scope, pay rates, and expectations with installers prior to job start.
Maintain strong relationships with crews and hold them accountable to craftsmanship and professionalism.
Recruit, vet, and onboard additional installers as demand grows.
Provide consistent updates regarding scheduling, changes, or adjustments.
Resolve issues quickly, calmly, and professionally.
Represent our brand with courtesy and accountability inside customer homes.
Assist with material ordering, delivery coordination, and supplier communication.
Keep the office/showroom clean, organized, and ready for customer visits.
Attend ongoing franchise training on installation standards and best practices.