Flooring & Inside Sales

Viking Inc • Belfast, ME

2h • Onsite

About The Position

Viking is seeking an individual to specialize in Flooring Sales and assist with Inside Sales support functions as needed in the Belfast location.

Requirements

• Ability to read, write, and speak in English
• Able to complete basic math and measurement skills
• Proficient with Microsoft Office products
• Detail oriented
• To be self-motivated and have a strong work ethic
• Ability to work independently and within a team setting
• Communication (verbal communication, persuasive impact, listening, written communication)

Nice To Haves

• Flooring material knowledge and or experience, preferred

Responsibilities

• Assist customers by understanding their flooring needs and providing recommendations based on their preferences and project needs
• Determining customers’ needs and recommending appropriate products to include hardwood, laminate, tile and vinyl, up-selling additional products and supplies for each job
• Develop, lead and expand existing accounts
• Provide a high level of customer service to ensure clients complete satisfaction
• Develop relationships with customers responding to their questions efficiently and courteously
• Process orders in person, on phone or via email
• Efficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction
• Discussing features and benefits of products and services
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Reordering products to keep the store and warehouse shelves well stocked

Benefits

• Paid Time Off
• Company Paid Health Insurance
• Dental Insurance
• Group Life and Accidental Death & Dismemberment Insurance
• Short Term Disability Insurance
• 401K plan with company match
• Discretionary Bonuses
• Health Savings Account
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 1-10 employees