Floor Supervisor

The Lark•Santa Barbara, CA

About The Position

As Floor Supervisor, you are responsible for front of house operations of the business. The position of Supervisor is truly about being a dynamic team leader and setting a positive tone for the guests and team members to ensure that the business is running efficiently, profitably and delivering the highest level of hospitality.

Requirements

Candidates must have flexible availability and be able to work up to 40 hours per week.
High School Degree or Equivalent.
3-5 years in related positions
Advanced knowledge of food professional principles and practices.

Nice To Haves

Ctuit, Toast POS, Microsoft Office; InDesign experience is a plus

Responsibilities

Set the tone and foster a culture where guest satisfaction and hospitality are our number one priorities. You are the ambassador of the brand and it is your job to maintain a service and hospitality standard that is a clear reflection of Acme restaurants.
Supervisor will ensure cleanliness of interior and exteriors, signage is up-to-date, music selection and volume are appropriate, lighting and temperature are monitored.
Maintain proper staff levels with the team members who are best suited to represent the brand under the direction and oversight of the Manager.
Serve as an additional presence on the floor during peak service times, supporting the General Manager and Executive Chef in maintaining smooth operations and guest experience
Oversee cash handling procedures, including DSR completion, and cash drops, ensuring accuracy and compliance
Maintain cleanliness, safety, and organization of the restaurant.
Cultivate new and existing guest relationships.
Set the tone for the staff every shift for service.
Support monthly inventory counts and assist in maintaining accurate inventory records
Execute and oversee daily opening and closing checklists to ensure operational readiness and consistency
Maintain organization and cleanliness of storage areas and overall FOH appearance
Manage administrative communication, including completion of daily manager logs
Update and maintain POS systems, including item availability (86s), pricing, and menu changes
Assist with training and onboarding of new team members as directed by the General Manager
Maintain and update operational checklists, guides, and reference materials
Support and reinforce company policies and standards, including uniforms, phone usage, cleanliness, and service expectations; escalate concerns to the General Manager as appropriate