Floor Supervisor

Sonrava Health•Bakersfield, CA

32d

About The Position

Let us help you take the next step in your career at our Western Dental/Brident Offices as a Floor Supervisor! At Western Dental/Brident Offices we have modern, fully equipped state of the art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental/Brident family where we provide excellent professional, financial and personal growth for your dental career.

Requirements

Experience supervising a team of 8-12 team members with the ability to demonstrate authority, delegate responsibility and hold a team accountable
Working knowledge of dental equipment and terminology, OSHA and safety compliance
Must have a current X-Ray License. (Or an agreement must be signed that the X- Ray license will be obtained within six (6) months of employment)

Responsibilities

Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable
Participate in the hiring, selection and retention for back office staff
Responsible for Patient management by partnering with Dentists, providing patients with proper pre and post-treatment instructions and ensuring patient satisfaction
Monitor patient flow by effectively reviewing sign in sheet and appointment book and making necessary adjustments to the schedule
Responsible for ensuring sterilization of the office and equipment
Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures
Conduct all weekly/monthly/quarterly inspections
Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed
Maintain proper patient treatment records
Lead, inspire, and motivate back staff
Participate in monthly operational meetings
Prioritize UPE (Ultimate Patient Experience)