Floor Supervisor

Evolution•Grand Rapids, MI

4h•Onsite

About The Position

The Floor Supervisor will have complete oversight of the gaming floor during their assigned shift. This individual will be responsible for monitoring the operations of the floor, ensuring tables are running smoothly without error and providing supervisory support to team members. Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands.

Requirements

Technically proficient
High level of organization
Ability to work flexible hours
Available all shifts

Responsibilities

Monitor team performance, ensure KPIs and expectations are met
Work with operations to ensure success of team and operations
Manage, supervise, coach and motivate team
Time and attendance maintenance of employees
Assist with employee relations within the team, including disciplinary cases
Manage, supervise, coach, motivate and build team spirit
Work within your own team/s to produce the required results and to meet Company targets
Analyze employee data and performance
Manage employee expectation and eventual requests
Establish and maintain cross departmental cooperation
Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
Manage projects and deadlines set by your direct managers
Propose initiatives and ideas that will benefit the department
Manage ad-hoc situations which may occur on shift in appropriate manner

Benefits

Competitive Hourly Rate
Paid Time Off
Medical, Dental & Vision Insurance Plans
Company Paid Life and AD&D Insurance
Commuter Flexible Spending Account (FSA)
Full Training & Growth Opportunities
Professional and personal development – for the right person there is opportunity for the role to grow in responsibility

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