Floor Supervisor - Woodbury Commons
About The Position
Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson. Salomon, born in 1947 in the French Alps, is committed to innovative design and passion for mountain sports, creating revolutionary concepts in various sports equipment and apparel. Salomon delivers innovation and progression to mountain sports, converting new ideas into action and expanding the limits of possibility. The company is responsibly committed towards the outdoor through its sustainability program and values diversity, aiming to create an inclusive environment for all. Salomon is headquartered in Annecy, France. As a Full-Time Floor Supervisor at the Woodbury Common Premium Outlet, this role involves playing a key leadership role in a high-volume, fast-paced retail environment. The supervisor will work closely with the store leadership team to support daily operations, guide a team of Sales Associates, and ensure every customer receives an engaging, helpful, and brand-aligned experience, even during peak periods. This position is ideal for someone ready to step into leadership, who can bring strong retail floor presence, lead by example, and help coach others to perform at their best while maintaining operational excellence.
Requirements
- Prior retail experience required.
- Confident, approachable, and solutions-focused leadership style.
- Ability to lead through both example and encouragement in a fast-paced setting.
- Passion for customer experience, brand storytelling, and team development.
- Comfortable with POS systems, cash handling, and digital transactions.
- Able to lift up to 30 lbs and perform floor-based tasks such as standing, walking, bending, or reaching.
- Full-time availability; schedule set by Store Manager based on business needs.
- Availability for weekends, evenings, and holiday shifts required.
- Required to work the day after Thanksgiving (Black Friday).
- Availability required from the second week of December through the end of the holiday return window. Exact dates communicated annually.
Nice To Haves
- Supervisory or leadership experience strongly preferred.
Responsibilities
- Act as a key floor leader, setting the tone for service, task completion, and team collaboration.
- Provide on-the-spot coaching, motivation, and support to part-time and seasonal teammates.
- Help execute the store’s daily plan and support store management in hitting sales and KPI goals.
- Deliver warm, efficient, and knowledgeable service that meets the customer where they are—whether that’s browsing quickly or looking for product advice.
- Resolve escalated customer concerns with professionalism and poise.
- Reinforce loss prevention behaviors and practices on the floor.
- Model strong selling behaviors, help associates reach their goals and support peak traffic periods.
- Maintain brand-level visual merchandising and product presentation standards.
- Ensure promotional updates, pricing accuracy, and restocking are executed in a timely manner.
- Keep the store floor, fitting rooms, and back-of-house areas clean and organized.
- Support stock handling, inventory organization, and shipment processing.
- Assist with opening/closing duties, cash wrap support, and other operational tasks as assigned.
Benefits
- Brand-First Mindset: You’ll be part of a team that delivers premium brand moments, even in high-volume settings.
- Team Culture: Work alongside teammates who are passionate about the outdoors, style, and showing up for each other.
- Growth Opportunities: Whether you're building retail experience or passionate about advancing with the brand, there’s room to grow.
- Brand Events: Participate in employee-exclusive product launches and community-based events.
- Outdoor Lifestyle Connection: Share your passion for the outdoors with customers who are here for both performance and value.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
