Floor Supervisor - Table Games

Seminole Gaming•Tampa, FL

4d•Onsite

About The Position

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! Up to a $5,000 Relocation Package Available! Only for candidates who are externally hired and must reside up to 50 miles away from the Tampa property.

Requirements

High school diploma or equivalent required.
Five years casino experience with a minimum of three years in a Dual-Rated management level.
Class III background required.
A minimum of two (2) years of experience as a Table Games dealer required.
The ability to proficiently deal the following Table Games is required: Mini Baccarat, Pai Gow Poker, carnival games, and Blackjack.
Must possess excellent communication and customer service skills.
Must have knowledge of Seminole Gaming's Compliance and Regulations, as well as Policies & Procedures.
Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.

Responsibilities

Monitors and adjusts table game limits with respect to gaming volume.
Responsible for handling customer requests, including information, markers, and comps.
Ensures accuracy of all monetary transactions.
Responsible for compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations.
Responsible for specific table games scheduling for Dealers.
Responsible for maintaining a high level of subordinate performance & productivity.
Responsible for customer enjoyment and satisfaction.