Floor Supervisor - Table Games

Hard Rock International • Mettler, CA

12d

About The Position

Under the direction of the Pit Manager, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games.

Requirements

• High School Diploma required.
• Three years table games experience required.
• Must be knowledgeable in all primary casino games and most secondary games

Nice To Haves

• Two years in a Dual-Rated management level capacity or above is preferred.

Responsibilities

• Directly supervises dealer responsibilities in accordance with the company policies and procedures.
• Responsibilities include training team members, planning, assigning, and directing work.
• Appraising performance, rewards, and disciplining team members.
• Addressing complaints and resolving problems.
• Rating and tracking guests play.
• Assist guests in obtaining a marker.
• Making sure buy-ins are correct.
• Insures adherence to all gaming regulations.
• Performs all other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees