FLOOR SUPERVISOR - TABLE GAMES

Seminole Gaming • Tampa, FL

117d

About The Position

The Table Games Floor Supervisor is responsible for smooth operation of a specific number of table games within a gaming pit. This role includes monitoring and adjusting table game limits with respect to gaming volume, handling customer requests, ensuring accuracy of all monetary transactions, and maintaining compliance with Seminole Gaming's regulations. The supervisor is also responsible for scheduling dealers and ensuring a high level of performance and customer satisfaction.

Requirements

• High school diploma or equivalent required.
• Five years casino experience with a minimum of three years in a Dual-Rated management level.
• Class III background required.
• A minimum of two (2) years of experience as a Table Games dealer required.
• Ability to proficiently deal Mini Baccarat, Pai Gow Poker, carnival games, and Blackjack.
• Excellent communication and customer service skills.
• Knowledge of Seminole Gaming's Compliance and Regulations, as well as Policies & Procedures.
• Ability to offer the highest possible level of customer service resulting in maximum player enjoyment and return play.

Responsibilities

• Monitors and adjusts table game limits with respect to gaming volume.
• Handles customer requests, including information, markers, and comps.
• Ensures accuracy of all monetary transactions.
• Maintains compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations.
• Schedules specific table games for Dealers.
• Maintains a high level of subordinate performance & productivity.
• Ensures customer enjoyment and satisfaction.

Benefits

• Medical, Dental, Vision & Life Insurances
• 401K
• Paid time off
• Annual Bonus Opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED