Floor Supervisor Part Time - TOMMY HILFIGER - Tempe, AZ

PVH-posted 3 months ago
Part-time • Entry Level
Tempe, AZ
Apparel Manufacturing
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The Floor Supervisor's primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including all personnel, product, merchandising, and visual functions, business processes and results for the store. Assist management with recruiting, training and development of associates.

  • Direct and motivate the store team to provide service in accordance with the TH Customer Service program, generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained.
  • Maximize Associate productivity, ensure compliance and consistent execution of company standards and Policy & Procedures.
  • Assist in the development of associates through feedback, coaching and training.
  • Demonstrate effective written and verbal communication skills.
  • Develop proficiency in all operational policies and procedures.
  • Manage time and prioritize tasks.
  • Maximize sales by ensuring TH Customer Service program is being executed to standard.
  • Assist with training, developing and executing S.G.M. and TH Customer Service.
  • Communicate statistical results and identify business needs.
  • Assist with training, monitoring and executing Direct Replenishment and Recovery process.
  • Recognize problems, analyze causes, and generate alternatives and solutions.
  • Represent the TH image through personal and professional appearance.
  • Understand and comply with all company policy, procedures and operations.
  • Receiving and processing shipments and transfers.
  • Follow Inventory Shrinkage Improvement Program.
  • Assist to ensure store has all necessary tools and knowledge of how to use them adequately.
  • Maintain the highest level of security and safety awareness within the store.
  • Store opening and closing.
  • Able to lift a minimum of 40 pounds and able to stand for long periods of time.
  • Work with store management to source the best talent through networking and recruitment.
  • Identify new hires who possess skills representative of the TH Brand and image.
  • Create energy, excitement and recognition around team and individual accomplishment and successes.
  • Participate and assist the Store Manager in weekly management meetings and quarterly staff meetings.
  • Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
  • Demonstrate teamwork and lead by example within store.
  • Assist in making business decisions based on current sell-through strategies.
  • Maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives.
  • Experience in retail management or supervisory role.
  • Strong communication and interpersonal skills.
  • Ability to lift a minimum of 40 pounds.
  • Ability to stand for long periods of time.
  • Proficiency in operational policies and procedures.
  • Experience with inventory management.
  • Knowledge of visual merchandising standards.
  • Previous experience in customer service.
  • Best in class medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Life insurance.
  • Disability insurance.
  • 401(k) with above-market contribution.
  • Company-paid holidays.
  • Paid time off.
  • Flexible work schedules.
  • Wellbeing tools and programs.
  • Access to Care.com services.
  • Education assistance including tuition reimbursement.
  • Associate discount at company outlets and e-commerce sites.
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