Floor Supervisor, Mardi Gras Casino

Delaware North • Cross Lanes, WV

299d • $18 - $18

About The Position

Delaware North Gaming is hiring for a full-time Floor Supervisor at Mardi Gras Casino in Cross Lanes, West Virginia. As a Floor Supervisor, you will oversee the daily operations of the food and beverage areas at Mardi Gras Casino. Leading the food and beverage team and maintaining high levels of customer service for guests will be a crucial part of your daily responsibilities. If you're searching for a role that offers teamwork, excitement, and career growth, apply now.

Requirements

• No college degree required
• Minimum of 1 year previous supervisory experience in a hospitality setting
• Proficiency with Microsoft Office Products including Word and Excel
• Excellent guest service and communication skills
• Ability to problem solve and operate in a fast-paced environment

Responsibilities

• Ensure the highest level of customer service is provided to guests visiting the property
• Maintain quality control for all food and beverages served throughout all Food and Beverage outlets
• Ensure compliance with health and safety regulations
• Ensure customer satisfaction by promoting excellent service
• Respond to customer concerns tactfully and professionally ensuring the guest receives the best experience
• Provide continuous training of staff, overseeing product preparation, presentation, and recipe accuracy
• Display leadership skills to direct, supervise, and motivate the food and beverage staff effectively and encourage the growth and development of team members

Benefits

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: No Education Listed