Floor Supervisor, Housekeeping (FT)

Montage International

101d

About The Position

The Floor Supervisor in Housekeeping is responsible for supervision of the day-to-day functions of the department ensuring excellent customer service and adherence to the department’s requirements and standards. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Requirements

• Minimum 2 years’ experience in a hotel housekeeping function.
• Must be able to speak, read, write and understand English.
• Knowledge of hotel housekeeping operations.
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses.
• Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook.

Nice To Haves

• Luxury hotel experience strongly preferred.
• High school or equivalent education.

Responsibilities

• Thoroughly inspect assigned areas in order to provide feedback to management and associates on the cleanliness and maintenance of those areas against standards.
• Provide supervision, coaching and training to House Attendants, Public Area Attendants, Turndown Attendants and Room Attendants.
• Ensure the prompt return of clean rooms to reception for incoming guests when involved in guest room inspections and corrections need to be made.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees