Floor Supervisor - Full-Time

PVH • Waterloo, NY

106d • $18 - $22

About The Position

The Floor Supervisor's primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including all personnel, product, merchandising, and visual functions, business processes and results for the store. Assist management with recruiting, training and development of associates.

Requirements

• Experience in retail management or supervisory role.
• Strong communication and interpersonal skills.
• Ability to motivate and lead a team.
• Knowledge of retail operations and customer service standards.
• Ability to analyze sales data and make informed decisions.
• Physical ability to lift 40 pounds and stand for long periods.

Nice To Haves

• Experience with inventory management.
• Familiarity with visual merchandising standards.
• Previous experience in a fashion retail environment.

Responsibilities

• Direct and motivate the store team to provide service in accordance with the TH Customer Service program.
• Generate sales and profit while minimizing losses and ensuring the store is visually distinctive and impeccably maintained.
• Maximize Associate productivity and ensure compliance with company standards and policies.
• Assist in the development of associates through feedback, coaching, and training.
• Demonstrate effective written and verbal communication skills.
• Manage time and prioritize tasks.
• Maximize sales by ensuring TH Customer Service program is executed to standard.
• Assist with training, developing, and executing S.G.M. and TH Customer Service.
• Communicate statistical results and identify business needs.
• Assist with training, monitoring, and executing Direct Replenishment and Recovery process.
• Recognize problems, analyze causes, and generate alternatives and solutions.
• Represent the TH image through personal and professional appearance.
• Understand and comply with all company policy, procedures, and operations.
• Receive and process shipments and transfers.
• Follow Inventory Shrinkage Improvement Program.
• Maintain the highest level of security and safety awareness within the store.
• Participate in store opening and closing.
• Able to lift a minimum of 40 pounds and stand for long periods of time.
• Work with store management to source the best talent through networking and recruitment.
• Identify new hires who possess skills representative of the TH Brand and image.
• Create energy, excitement, and recognition around team and individual accomplishments.
• Participate in weekly management meetings and quarterly staff meetings.
• Change schedules and adapt to the needs of the position, including night shifts, weekends, and holidays.
• Demonstrate teamwork and lead by example within the store.
• Assist in making business decisions based on current sell-through strategies.
• Maintain elevated store presentation by training and overseeing standards.
• Keep management informed of all merchandise and visual related issues.
• Execute markdowns and re-merchandise as needed.
• Maintain store organization, fixtures, hardware, and general cleanliness.

Benefits

• Best in class medical insurance.
• Vision insurance.
• Dental insurance.
• Life insurance.
• Disability insurance.
• Above-market 401(k) contribution.
• Company-paid holidays.
• Paid time off.
• Seasonal hours.
• Flexible work schedules.
• Wellbeing tools and programs.
• Access to Care.com services for childcare and elder care.
• Tuition reimbursement.
• Associate discount at company outlets and e-commerce sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Apparel Manufacturing