FLOOR SUPERVISOR - DUAL RATE PIT

Seminole Hard Rock Hotel & Casino•Immokalee, FL

60d•Onsite

About The Position

SEMINOLE CASINO HOTEL IMMOKALEE Hiring smiling faces and happy personalities! Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no last call, the party never stops! All employees eat free on shift in our dining room! Weekly pay, bonus eligibility, and the best benefit package in SWFL! Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year! Seminole Hard Rock has been selected by Deloitte Private and The Wall Street Journal as a 2025 U.S. Best Managed Company Gold Standard Winner. The program honors and recognizes outstanding private companies around the globe and the achievements of their management teams on an annual basis. In 2021, Seminole Hard Rock became the first privately-owned gaming company to earn the designation of a U.S. Best Managed Company. Gold Standard winners are reserved for those who have won the distinction for four or more consecutive years. We believe in making "More in Paradise" for our guests that travel to us from all over the world. Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture! "Feel the Vibe" is one of our core values; does your current job offer all this and more?! With casinos and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world, Get In and Get Moving! OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Requirements

While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.
Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.
Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.
Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.
Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.
Will regularly be exposed to tobacco and other second hand smoke.
May occasionally use de-escalation techniques to resolve customer conflict.
Will be required to assist in customer evacuation in case of emergency.

Responsibilities

Responsible for smooth operation of a specific amount of table games within a gaming pit(s) to include:
Offers the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.
Monitors and adjusts table game limits with respect to gaming volume.
Responsible for handling customer requests, including information, markers, and comps.
Ensures accuracy of all monetary transactions.
Responsible for compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations.
Responsible for specific table games scheduling for Dealers. Responsible for maintaining a high level of subordinate performance & productivity.
Responsible for customer enjoyment and satisfaction.

Benefits

All employees eat free on shift in our dining room!
Weekly pay, bonus eligibility, and the best benefit package in SWFL!
Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year!

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