Floor Staff

IMAX•Indianapolis, IN

9d•$11•Onsite

About The Position

Be Part of the IMAX Experience. For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power awe-inspiring experiences for audiences around the world. Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll collaborate with purpose in an environment that values innovation, diverse perspectives, and learning at every stage. We invest in people and empower them to thrive. Our culture is grounded in trust and shaped by a shared belief that our best work happens together. By championing curiosity and encouraging courageous thinking, we push the limits of imagination and create experiences that redefine what’s possible. Careers here are shaped with intention, achievements are shared, and people always come first. With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise. Together, we partner with leading filmmakers and studios, advance entertainment technology, and connect audiences around the world to The IMAX Experience. Come explore IMAX and create what inspires. Ignite your future with IMAX. About the Role: As a member of the Floor Staff team at the IMAX® Theater in the Indiana State Museum, you will be responsible for ensuring the best possible guest experience from the moment people enter the theatre to after they leave. You will be welcoming guests to the IMAX® Theater, controlling the traffic flow in the lobby and auditorium, cleaning the lobby, auditorium, and concessions stand and taking/selling tickets or working in the concessions stand.

Requirements

Availability on nights and weekends
Previous customer service experience is an asset, but not mandatory

Nice To Haves

Demonstrate the ability to interact with the public and co-workers in a friendly, enthusiastic, and outgoing manner
Follow safe workplace practices in a fast-paced environment
Use critical thinking/problem solving skills to effectively resolve customer issues and/or effectively communicate those issues to managers

Responsibilities

Knowing and operating the POS system to sell tickets and concessions to guests
Providing effective customer service, including greeting, directing, ticket-taking, announcements, opening doors and any other customer service duties as required
Ensuring the concession stands, lobby, workstations, washrooms, and theatres are clean, stocked and well-maintained between shows
Additional responsibilities as required