Floor Manager

Hayloft Western Wear-posted about 1 year ago
$37,000 - $45,000/Yr
Full-time • Mid Level
Fort Myers, FL
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The Floor Manager at Hayloft Western Wear is responsible for overseeing daily store operations, ensuring high levels of customer satisfaction, and leading a team of staff members. This role requires strong leadership skills, effective communication, and a commitment to employee training and development. The Floor Manager will play a crucial role in maintaining store standards, enhancing team performance, and driving sales through effective market strategies.

  • Supervise daily store operations to ensure efficiency and adherence to company policies.
  • Lead, train, and develop staff members to enhance their skills and performance.
  • Foster a positive work environment that encourages teamwork and employee engagement.
  • Communicate effectively with team members to ensure clarity in tasks and responsibilities.
  • Manage inventory levels, ensuring that stock is well-organized and readily available for customers.
  • Handle customer inquiries and complaints with professionalism, utilizing strong phone etiquette.
  • Negotiate with vendors to secure favorable terms for products and services.
  • Monitor sales performance and implement strategies to achieve store targets.
  • Conduct regular staff meetings to discuss goals, updates, and training opportunities.
  • Proven experience in store management or a similar role within the retail industry is preferred.
  • Strong leadership abilities with a focus on employee orientation and development.
  • Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse groups.
  • Multilingual skills are a plus, enhancing communication with a broader customer base.
  • Familiarity with market trends and the ability to adapt strategies accordingly.
  • Experience in training development for new hires or existing staff is highly desirable.
  • Proficient in using retail management software or systems is an advantage.
  • Multilingual skills are a plus, enhancing communication with a broader customer base.
  • Experience in training development for new hires or existing staff is highly desirable.
  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
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