Floor Manager, Full-time, Sioux Falls location may vary

Lewis Drug•Sioux Falls, SD

About The Position

The Floor Manager assists the Store Manager and the Assistant Manager in store operations and acts in their place when absent. The Floor Manager is expected to help in all areas of the store when needed. Additionally, the Floor Manager will be responsible for the smooth operations of their assigned department(s) within the store. This includes being accountable for merchandise availability, department standards, and customer service. The Floor Manager will utilize product knowledge to support sales as well as teach, direct, and support sales floor employees.

Requirements

Must be neat and clean in appearance
Eagerness to help customers with a positive and friendly attitude
Strong organizational skills and ability to multitask in a fast-paced setting
Must be a self-starter but willing to take direction when needed
Ability to maintain composure when dealing with challenging situations
Ability and desire to learn new skills
Desire to teach and empower others
Work effectively as part of a team to support the entire store, as well as individually
Ability to communicate effectively, both verbally and in writing
Ability to troubleshoot basic IT issues regarding registers, the app, photo equipment, etc.
Support corporate directives and decisions
Ability to become forklift certified
Ability to work additional and/or longer shifts during peak garden center season
Dependable in attendance and job performance
High school diploma or equivalent preferred
Ability to read, interpret, and act on corporate policies and procedures
Must have basic math and computer skills
Willingness to move or relocate as needed
Ability to constantly move about the sales floor or stand for long periods of time
Work with full range of hands, wrists, and arms (i.e. ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)
Ability to lift up to 10 lbs constantly, up to 20 lbs frequently, and up to 75 lbs occasionally with or without accommodation
Ability to adjust or assemble sections of shelving and plan spatially for area resets (some planogram adjustments may need to be made)
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision
Work in outdoor conditions that may include inclement weather

Nice To Haves

Experience as a Department Manager preferred but not required

Responsibilities

Greet all customers with a smile and friendly attitude
Support the management schedule
Responsible for proper procedures when opening and closing the store
Ensure store is kept clean, stocked and ready for the day’s operations by completing daily tasks or delegating daily tasks when necessary
Act as an advocate for all company policies and procedures
Willingness to be trained and remain competent in all areas of the store (i.e. Customer Service, Loss Prevention, digital photo equipment, registers, management functions, etc.)
Ability to understand US Postal procedures and policies
Assist with training of store employees when needed
Manage one or more departments within the store
Ability to handle conflict situations with tact and diplomacy
Ability to recognize big picture goals of the store and contribute accordingly
Ensure aisles, sidewalks, entries and service areas are clean and free of hazards and debris and are in safe working order
Properly report injuries (employee and/or customer) in a timely manner
Promote Lewis initiatives and represent Lewis in a positive manner to our customers and communities
Additional duties assigned by management

Benefits

Medical, dental, and vision insurance
HSA, FSA, LPFSA options
Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection
Employee discount
Retirement savings (401k)
Paid Time Off (PTO)
Paid volunteer time
Company paid short term disability
Company paid life insurance
Discounted logowear
Employee Assistance Program